For in stock bows, please allow 7-10 business days for your order to be shipped. During holiday seasons, some items will take longer to ship.

For customized items, please allow 4 weeks depending on the complexity of the customization. Please reach out if you need a customized item before 4 weeks. 

Bonnie Bee does not offer returns on customized items unless there is a manufacturing problem, so please inspect your item upon receipt! For our bows and headbands, we want you to be happy so if there is something wrong, please reach out within a week of receiving the item.

No returns are accepted after 7 days of delivery to you.