Our products are handmade with love by us so please allow 7-10 business days for your order to be shipped. During holiday seasons, some items will take longer to ship which will be indicated on that product description.

Bonnie Bee does not offer returns or refunds, but if there is an issue, please email us and we will do our best to make it right. Please remember our products are handmade so no two will be exactly the same.